AMD Trainings – Privacy Policy

Privacy Statement of AMD Trainings.

AMD Trainings is committed to protecting and respecting your privacy. We take the privacy of all our students, partners, and website users seriously and handle personal data with the highest level of care and responsibility.

Before sending information via the internet, users acknowledge the inherent risks involved in online data transmission. AMD Trainings accepts no liability for loss or misuse of data during transmission. However, upon receipt of any information via our website, we take appropriate technical and organisational measures to protect your personal data in accordance with the GDPR.

 

1. Person responsible (Data Controller)

Company name: AMD Reisemanagement GmbH / AMD Trainings
Head office: Rollettgasse 6, 2500 Baden, Austria
Training location: Gertrude-Fröhlich-Sandner Straße 2-4, Tower 9, Floor 9, Office 906, Vienna
UID Nr.: ATU68454638
Commercial Register No.: FN409147m

Website: www.amd-trainings.at
E-Mail: office@amd-trainings.at

AMD Trainings determines the purposes and the means of processing personal data.

2. Data we may collect

We may collect and process the following personal data:

• Personal master data (name, address, date of birth)

• Contact details (phone number, e-mail address)

• Course and contract-related data (course bookings, attendance, evaluations)

• Payment information (depending on payment method)

• Learning progress and assessment data

• Technical data (IP address, browser type, device, access times)

• Communication content (emails, contact forms, inquiries)

This data is collected when you:

• Register for a course

• Fill out a contact or application form

• Subscribe to a newsletter

• Communicate with us via email or phone

• Use our website

3. Purpose of data processing

We process your personal data in order to:

• Provide and manage our language courses and educational services

• Communicate with you regarding bookings and inquiries

• Issue invoices and manage payments

• Monitor and improve the quality of our courses

• Ensure the safety and welfare of participants

• Fulfil legal obligations under Austrian and EU law

Legal basis:
Art. 6 (1) (a), (b), (c), (f) GDPR – consent, contract performance, legal obligation and legitimate interest.

4. Data storage & retention

AMD Trainings stores personal data only as long as necessary to fulfil contractual and legal obligations. After the end of the business relationship, data is stored according to Austrian tax and commercial regulations and then deleted or anonymised.

5. Will your information be shared?

AMD Trainings does not sell or rent your personal data.

Your data may be shared only:

• With service providers (e.g. IT, hosting, payment service providers) under strict data protection agreements

• If required by law

• With your explicit consent

All processors are contractually obliged to comply with GDPR standards.

6. Your rights under GDPR

You have the right to:

• Request access to your data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

For requests, please contact:
📧 office@amd-trainings.at

You also have the right to file a complaint with the:

Austrian Data Protection Authority
Wickenburggasse 8, 1080 Vienna
Tel: +43 1 52 152-0
E-mail: dsb@dsb.gv.at

7. Cookies & tracking technologies

We use cookies and similar technologies to:

• Ensure website functionality

• Improve user experience

• Analyse website performance

You may disable cookies in your browser settings at any time. However, this may limit website functionality.

(Optionally: Google Analytics / Meta Pixel / etc. – nur wenn du es später einbauen willst)

8. Newsletter

If you subscribe to our newsletter, we will only use your email address to send information about courses, offers, and events. You can unsubscribe at any time via the link provided in every email or by contacting office@amd-trainings.at.

9. Data security

We use reasonable technical and organisational security measures (SSL encryption, restricted access, secure systems) to protect your data against unauthorised access, misuse, or loss.

10. Links to other websites

Our website may contain links to third-party websites. AMD Trainings is not responsible for the content or data protection practices of external sites.

11. Contact forms / Applications

If you fill in a contact or application form on our website, your information will be stored exclusively for processing your request or registration.

No data sharing without your explicit consent. 

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General Terms and Conditions (GTC)

for Courses and Services of
AMD Reisemanagement GmbH (operating under the brand “AMD Trainings”)

Company name: AMD Reisemanagement GmbH
Registered address: Rollettgasse 6, 2500 Baden, Austria
Training location: Gertrude-Fröhlich-Sandner Straße 2–4, Tower 9, Floor 9, Office 906, 1100 Vienna
Website: www.amd-trainings.at
E-mail: office@amd-trainings.at

1. Scope of application

These General Terms and Conditions (GTC) apply to all contracts, courses, training sessions, coaching services, language courses, workshops and other services concluded between AMD Reisemanagement GmbH, operating under the brand AMD Trainings (hereinafter referred to as “AMD”) and its customers (hereinafter referred to as “the participant”).

By registering for a course or booking a service, the participant agrees to these GTC.

2. Services offered

AMD offers, in particular, the following services:

• Language courses (German, English, French, Russian, Japanese, Armenian, etc.)

• One-to-one lessons and group courses

• Intensive courses and business language training

• Online and on-site training

• Translation and coaching services

• In-company courses and customised programmes

• Preparation for language examinations

The exact scope of services is defined in the respective course description on the website or in the individual offer.

AMD reserves the right to adapt course content, schedules, trainers or teaching methods, provided that the general character of the course is not significantly changed.

3. Registration and conclusion of contract

Registration can be made:

• via the website

• by e-mail

• or in writing

The contract is concluded upon written confirmation by AMD.

There is no entitlement to a specific teacher or a specific training location.

The number of participants in group courses is limited. Registrations are considered in the order in which they are received.

4. Prices and terms of payment

All prices are given in euros (€) and are either inclusive or exclusive of statutory VAT, as indicated on the invoice.

Payment is made by:

• bank transfer

• Online POS

• cash payment (by prior agreement)

Unless otherwise agreed, the full course fee must be paid before the course begins.

A course place is only bindingly reserved after receipt of payment.

In the event of late payment, AMD is entitled to assign the place to another participant or to exclude the participant from the course.

5. Withdrawal, cancellation and course interruption

5.1 Cancellation by the participant

Cancellations must be made in writing by e-mail.

The following cancellation fees apply:

• Up to 14 days before course start: free of charge

• 13–7 days before course start: 50% of the course fee

• From 6 days before course start or in case of no-show: 100% of the course fee

A course that has already started cannot be refunded.

5.2 Cancellation by AMD

AMD reserves the right to cancel or postpone courses for important reasons, such as:

• an insufficient number of participants

• illness of the teacher

• force majeure

In this case, any payments already made will be fully refunded or, upon request, credited towards another course. Any further claims are excluded.

6. Liability

AMD is only liable for damage caused by intentional or grossly negligent breach of duty.

No liability is assumed for personal belongings of participants.

Participation in lessons (on-site or online) is at the participant’s own risk.

7. Copyright / Teaching materials

All teaching materials, scripts, presentations, audio and video files are the intellectual property of AMD or the respective licensors.

Any distribution, reproduction or publication without prior written permission is strictly prohibited.

8. Data protection

Personal data is processed in accordance with the GDPR and Austrian data protection law.

Only data required for:

• course organisation

• payment processing

• communication

• issuing of certificates of attendance

will be processed (name, address, e-mail, telephone number, possibly date of birth).

Data is not passed on to third parties unless required by law or necessary for the performance of the contract.

Participants have the right to:

• access

• rectification

• deletion

• restriction of processing

Requests must be sent to: office@amd-trainings.at

9. Online training

For online courses (e.g. via Zoom, MS Teams, etc.), the participant is responsible for ensuring a stable internet connection and functioning technical equipment.

Any interruptions or failures caused by the participant’s technical issues do not entitle them to a refund.

10. Code of conduct (on-site training)

Respectful behaviour in the training facilities is mandatory.

Discrimination, harassment, drugs and alcohol are strictly prohibited.

AMD reserves the right to exclude participants from the course in the event of serious misconduct, without any right to a refund.

11. Jurisdiction and applicable law

Austrian law shall apply exclusively.

The place of jurisdiction is Wiener Neustadt, Austria.

12. Severability clause

If any provision of these GTC is or becomes invalid, the validity of the remaining provisions shall not be affected.

Status: 2025 – AMD Reisemanagement GmbH (AMD Trainings)

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